Privacy Policy

1.Handling of personal information, etc.

This website is operated by Amuseum Parks Co., Ltd. (hereinafter referred to as the "Company"). Our company handles personal information and other information related to users based on our privacy policy (hereinafter referred to as the "Privacy Policy"). Our company operates in compliance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), other laws and regulations stipulating the handling of personal information, and guidelines of related ministries and agencies. Our company's approach to personal information and other information related to users is described below.

2. Definition of terms

Unless otherwise specified in this privacy policy, the definitions of terms in this privacy policy are in accordance with the provisions of the Personal Information Protection Act.

3. How to obtain personal information

Our company acquires and uses personal information by lawful and fair means within the scope necessary for business purposes.
Our company mainly acquires personal information through the following methods.
Inquiry form for the website we operate.
Application information on the ticket sales site operated by the company.
Obtained through questionnaires, etc. from our company.
In addition, if provided by the customer himself/herself.
In addition, in order to accurately record the contents of various inquiries and consultations, personal information may be obtained by recording telephone calls, etc.

4.Purpose of use of personal information

Our company uses personal information for the following purposes. If personal information is to be used for purposes other than those stipulated in this section, we will notify the user of the purpose of use and obtain the user's consent.

  • To provide users with services related to various businesses operated by our company (hereinafter referred to as the "Services").
  • To sell admission tickets related to users' applications and to provide information via e-mail, etc. regarding the accompanying services.
  • To provide users with necessary notices for site operation related to this service.
  • To provide information via e-mail, etc. regarding our services.
  • For user support regarding this service (response to inquiries, etc.).
  • To confirm the identity necessary for the operation of this service and respond to inquiries based on laws and regulations.
  • To obtain surveys in order to improve our services.
  • For advertising and email distribution of services according to users' hobbies and preferences.
  • To create statistical data for our marketing activities.

5. Management of personal information

Our company will ensure the following regarding the management of information provided by users.
Ensuring the accuracy of information
We will always strive to ensure that the information provided by users is accurate and up-to-date.
Safety management measures
Regarding the organizational management of personal information, our company strictly stipulates how to handle personal information based on internal regulations, and handles personal information thoroughly based on these rules.
Supervision of employees
Our company strictly enforces personal information handling regulations based on our company regulations.
Supervision of subcontractors
When outsourcing the handling of personal information, we will only entrust the handling of personal information to a subcontractor that meets the requirements and will manage it appropriately based on our company regulations.
Storage period and disposal
Information provided by users will be stored for a period of time, and will be disposed of after the storage period ends. In addition, even within the storage period, if the information is no longer needed, it will be promptly disposed of.

6. Provision of personal information to third parties

Our company will not provide personal information to third parties (including those located outside of Japan) without the user's prior consent. However, this does not apply if the following is necessary and the information is provided to a third party (including a person located outside of Japan).
In cases based on the Personal Information Protection Act and other laws and regulations.
When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the user.
When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the user's consent
When it is necessary to cooperate with national institutions, local governments, or persons entrusted by them in carrying out affairs stipulated by law, and the user's When obtaining consent is likely to impede the execution of the relevant affairs
When outsourcing as stipulated in the next section
In cases associated with business succession due to merger or other reasons

7. Outsourcing of personal information

When using personal information for the purposes set forth in Section 4, the Company may use personal information to the extent necessary to achieve the purpose of use, without obtaining consent from the user, to a third party to whom the Company outsources operations (hereinafter referred to as (hereinafter referred to as the "outsourcing company"), and the outsourcing company will use personal information to the extent necessary to carry out the outsourced work. In this case, our company will enter into a contract (including a confidentiality agreement) with the subcontractor to ensure that the personal information will not be disclosed or leaked to other third parties, and that the personal information will not be used for any purpose other than the purpose of carrying out the contracted work. shall be required by.

8.Use of data for statistical analysis

Based on the personal information provided, our company may disclose to third parties the results of statistical analysis that does not include personal information.

9.Disclosure of personal information

When a user requests disclosure of personal information based on the provisions of the Personal Information Protection Act, the Company shall disclose personal information to the user without delay after confirming that the request is from the user himself/herself. (If the personal information does not exist, we will notify you to that effect.) However, this does not apply if the Company is not obligated to disclose pursuant to the Personal Information Protection Act or other laws and regulations. Please note that a fee (1,000 yen (tax included) per disclosure) will be charged for the disclosure of personal information.

10. Suspension of use of personal information, etc.

Our company may suspend or erase the use of personal information (hereinafter referred to as "suspension of use") due to the reason that the personal information from the user is being handled beyond the scope of the purpose of use, or because it was obtained by fraudulent means. etc.), we will conduct the necessary investigation without delay, and based on the results, we will suspend the use of personal information and notify the user to that effect. However, in cases where it would be costly to suspend the use of personal information, etc., or where it is difficult to suspend the use of personal information, we may take alternative measures necessary to protect the rights and interests of the user. If so, take this alternative.

11. About encryption

When transmitting important data (such as users' personal information and credit card information) on our website, we use industry standard SSL encryption to ensure data security.

12. Handling of IP addresses, etc. on the website

When users browse or use our website, we may automatically obtain IP addresses and cookie information, and use the IP addresses and cookie information for the following purposes:
To improve and change the site to better satisfy users
To check for unauthorized use of the website
To display advertisements effectively on the website
To measure the number of users and perform statistical analysis in a manner that does not identify individuals

13. Handling of access logs

When users access our website, we record this information on our servers in the form of access logs and store it for a certain period of time. The contents recorded in the access log include the date and time of access, IP address, type of browser used, cookie information, etc., but it does not include information that can identify individual users. Access logs are used as operating information for our servers for the purposes of improving server convenience, server management, and investigating unauthorized use, and are not used for any other purpose.

14.Inquiry counter

For opinions, questions, complaints, and other inquiries regarding the handling of personal information and other user information, please contact the contact point below.
Write
Shintora 7th floor, Nan-o Bldg. 2-20-1 Nishi-Shinbashi, Minato-ku, Tokyo
Amuseum Parks Co., Ltd.
Personal information protection officer: Akihiro Mabuchi

15.Changes to privacy policy

The contents of this privacy policy will be changed by our company as necessary. However, if we make changes to this Privacy Policy that require the consent of users under laws and regulations, the changed Privacy Policy will only apply to users who have consented to the changes in the manner prescribed by our company. will do. Unless otherwise specified by the Company, the revised Privacy Policy shall be posted on this website and shall become effective from the time it is posted.
that's all
Established on March 1, 2020
Revised October 1, 2023