In accordance with Article 11 of the Act on Specified Commercial Transactions, the following will be clarify.
■ Name of the store
Art Aquarium Ticket Site
Amuseum Parks Co., Ltd.
■ Consignment Sales Company
Rococo Co., Ltd.
■ a representative
Kazuhiko Hasegawa, President and Representative Director
3F, 256 Shiba Square Building, 2-5-6 Shiba, Minato-ku, Tokyo 105-0014, Japan
■ Contact Information
* Inquiries are not accepted by phone.Please contact us from the “Inquiry” form on the homepage to respond.
However, if you are asked for a phone number, we will notify you without delay.
■ About Ticket Handling
Please check the following web page.
■ about consumption tax
The price is inclusive of consumption tax.
■Necessary charges other than product price
■ About the method of receiving
After purchase, a ticket with QR code will be issued for the number of purchased tickets.
Please bring one ticket with QR Court per person and present the QR code at the entrance.
■ Method of payment and due date
The purchase price of the ticket will be paid at the “Credit Card Payment” or “Convenience Store”.
Credit cards are accepted by VISA, MasterCard, JCB, AMEX and Diners Club.
Convenience stores are available at Lawson, FamilyMart, Ministop and Seicomart.
Credit card payment will be settled at the time of ticket application.
■ About the delivery method and timing
As a rule, you will receive an e-ticketing QR code by email within 24 hours after payment of the ticket price is completed.
Please access the site using the e-ticketing QR code you received via email to receive your e-ticket.
* In the case of a special ticket, it is not as long as the above.Please check the ticket details page for details.
■ about cancellation
Tickets that have concluded a ticket purchase contract cannot be replaced, changed, or cancelled by the customer's convenience.
Please note that cooling off does not apply to tickets sold through this service.
■ Regarding the date change of the subject entry date
It is not possible to change the date after the purchase of the ticket for any reason.
■ Refund due to discontinuation of operation of attractions
In case of discontinuation of business due to force majeure, refund will be made only within the specified period of time under the designation of the organizer.
Refunds can only be made for the ticket price.